FAQs

We know you have questions and we've got the answers. Check out our frequently asked questions below and if you still have questions about our services, feel free to email us at hello@outbarsalon.com and we'll be more than happy to answer your questions or address any concerns you have.

Booking

How do I book?

Our appointments are currently booked through Styleseat, a secure booking site made just for salon stylists. You can book your appointment 24/7 at www.styleseat.com/outbar or download the Styleseat App for easier booking.

How long is the appointment?

All of our services include a consultation at the beginning of the appointment. Appointment length differs depending on the service.

Blowouts takes up to 90 minutes, depending on hair length and texture.
Curlouts can take up to 2 hours as you have to factor in drying time.
Braided styles can take up to 3 hours, depending on the style
Add-ons: Times vary depending on the add on service. Add-ons will add 15-30 minutes to your service on average.

How do I get ready for my appointment?

All services, with the exception of select braided styles, include wash + Quick Deep Conditioning + Style + Glossy Finish. We ask that you come to the salon free on extreme buildup, knotted or very tangled hair. We want your service to be as fast and efficient as possible so we want to spend less time repairing tangles and more time getting you fab.

For braided styles: If you choose a braided style that does not include Wash + Condition + Blowdry, please arrive to the salon with clean, blowdried, product free hair. You can also add our "Braid-Prep" service if you prefer to let us take care of your hair for you.

What if the style I want is not on the menu? How do I book what I want?

Our menu is constantly evolving and serves as a blueprint for the styles we offer. If you don't see your service on the menu, feel free to contact us at hello@outbarsalon.com and we'll be happy to discuss your preferred style and see if we can accommodate you.

Currently, we do not offer color services or relaxer services. Color services may be added in the future.

Payments, Cancellations, Reschedules

I'm running late, what do I do?

We get it, things happen. Traffic, kids, work, unexpected events happen. Our stylist will try her best to accommodate you and may still be able to provide service to you if you are no more than 15 minutes late. We are committed to serving each guest in a timely manner, thus, if you arrive more than 15 minutes late, we may need to reschedule your appointment. In order to compensate our stylist, we will have to charge a 25% reschedule fee for same day cancellations/reschedules. The reschedule fee will not be applied to future services. Let us know you're running late at hello@outbarsalon.com or call (240) 303-2072.

How do I pay?

You will be prompted to enter in your credit card details at the time of your appointment. This card will be safely secured for your appointment and will only be charged once the appointment is complete. Tip is optional and greatly appreciated.

What is your cancellation policy?

Something came up? We understand. If you need to cancel or change your appointment, please contact us within 24 hours at: hello@outbarsalon.com with your name, number and appointment day and time so that we can make the necessary changes.

You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 25% of service price for late cancellations and 50% for no shows.

SERVICES

Where can I find your service menu and prices?

You can find all of our current services on Services page.

What is a blowout?

A Blowout is a style created by using a blowdryer and a round brush. The heat from the blowdryer combined with the roundbrush creates smooth, straight looks on straight, wavy and curly hair.

What is a Silk Press?

A Silk Press is a blowout + a flat iron press. The flat iron is used to create a bone straight, silky look, especially on curly and kinky hair textures.

What is a Curlout?

A curlout is any curly style that you wear out. Examples are twistouts, perm rod sets, coil sets, hot iron curls.

How do I prepare for braiding services?

You will need to purchase your own extension hair.
For Goddess Braids, Seamless Braids (Feed-In) or Fulani Braids (boxbraid/cornrow combo), please purchase 2-3 packs of Xpression hair or 4-5 packs of regular Kanekalon hair. Search for beauty supply stores near you to locate this hair.
Please arrive to the appointment with clean, conditioned, + blowdried hair. We can also wash + blowdry your hair for you for additional $20. Just add our "Braid Prep" service when you book.
Please purchase hair that matches your hair color. If you are unsure, please ask a representative at the beauty supply to match the hair with yours.

How do I prepare for Clip in Extension Services?

Prior to booking your extension service appointment, we require that you book a consultation with us. We will discuss the state of your hair, your hair goals and then determine which hair is right for you.
Our preferred supplies are: For straight and wavy looks: Her Imports (herimports.com) or OndibuHair www.ondibuhair.com
For Curly/Kinky looks: Heat Free Hair (heatfreehair.com) or Kinky Curly Yaki (www.kinkycurlyaki.com)
Hair is NOT included in the cost of the service. You will need to add the installation fee to the cost of your hair to determine the total cost of your service.
To book a consultation, go to www.styleseat.com/outbar